Order food with your Android
QuickChefs
Free on the Googgle play
QuickChefs
Free on the Googgle play
Effective Date: 26/10/2026
This Privacy Policy explains how QuickChefs (“we”, “our”, “us”) collects, uses, and protects your information when you use the QuickChefs website (the “Site”), the QuickChefs mobile application (the “App”), and the ordering/delivery services provided through them.
Data Controller: Dunston Services Ltd Company Registration Number: 15162061 Registered Address: 93 A (1st Floor), Condercum Road, Newcastle upon Tyne, NE4 8XJ Email: info@quickchefs.co.uk
By using our Site or App, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use our services.
We may update this Privacy Policy at any time. Changes will be posted on this page or communicated via email.
We collect two types of information:
Information that identifies you, such as:
Name
Email address
Delivery address
Phone number
Payment information
Order history
Information that does not identify you personally, such as:
IP address
Device type
Browser type
Pages visited
Referring URLs
App usage statistics
This helps us improve our services and user experience.
We collect PII only when you voluntarily provide it, including when you:
Register for an account
Place an order
Request delivery
Contact customer support
Sign up for offers
Submit forms or messages
We may also collect Non‑PII automatically through analytics tools.
To process food orders and deliveries
To communicate order updates
To improve our Site, App, and services
To enhance customer support
To personalise your experience
To send administrative notices
To send promotional offers (optional; you may opt out)
To assist with dispute resolution
To enforce our Terms of Use
You cannot opt out of administrative communications (e.g., order confirmations), but you can opt out of marketing emails.
We do not sell or rent your personal information.
We may share your information with:
Restaurants (delivery address, order details, name, phone number)
Payment processors (card details handled securely; we do not store full card numbers)
Delivery partners (delivery address, contact details)
Technical service providers (hosting, analytics, SMS/email services)
All third parties must comply with UK GDPR and may not share your data further.
We may disclose information if required by:
Court order
Law enforcement
Regulatory authorities
We cooperate with authorities to prevent fraud or illegal activity.
We may share aggregated, anonymised data with advertisers or partners. This does not identify you personally.
You can update your information anytime by logging into your account.
You may request deletion of your account, but:
We must retain certain information for legal, tax, and fraud‑prevention purposes
Past transaction records cannot be deleted
Some residual data may remain in backups
You may:
Opt out of marketing emails
Disable cookies (some features may not work)
Request access to your data
Request correction of inaccurate data
Request deletion (subject to legal limitations)
We may send you emails about:
Order updates
Service changes
Important notices
Optional promotions (you may opt out)
We use industry‑standard security measures to protect your information, including:
Encrypted passwords
Secure servers
Restricted access
Encrypted transmission of sensitive data
However, no internet transmission is 100% secure. You acknowledge:
Internet security limitations
Data may be intercepted despite safeguards
We cannot guarantee absolute security
Yes. Cookies help:
Identify your device
Improve user experience
Maintain secure sessions
Store preferences
You may decline cookies, but some features may not function properly.
Our Site or App may contain links to third‑party websites (e.g., restaurant pages). We are not responsible for their privacy practices. Please review their privacy policies separately.
If you have questions about this Privacy Policy or your data, contact:
info@quickchefs.co.uk